More Information on Visiblity

Overview: This article will provide more information on the Visibility function.

The Visibility function is a tool that, though not used very often, can be very useful. It allows for a member profile to be hidden from using the Kiosk or the Bookings site.

This will prevent users from being able to check in at the Kiosk or make reservations using the Bookings site. This prevents unwanted visitors or blocked guests from using the service without Staff assistance. The Staff member would need to make the profile Visible again in order for the user to be able to check in to the program.

You may need to use the Visibility function for other reasons as well. If a child has a duplicate profile that has not yet been removed from the Member Management System, you can hide the duplicated profile by setting the visibility status to hidden.

Some reasons that users may be hidden:

1. Account payment issues
2. Not following program guidelines or restrictions
3. Child safety or custody issues

Again, this is at the discretion of the organization and staff.

Another reason a user may not be visible to check in is if they are no longer using the service. We do not remove profiles in order to retain data and account information. Therefore, hiding a member may be necessary if they continue to try to check in with an inactive account.

Step-by-Step instructions:

Alaris Admin App

1. Log into the Alaris Admin App
2. Click the Members tab on the left

3. Search for the member you need to make Hidden or Visible
4. Click on the member's name and you will be directed to their profile

5. On the top left, select Edit

5. A window will open to the right of the screen. Select Visible for Check-In. Then, click Save.

6. If you would like to hide the user, un-check the box. Then the user will not be visible for check-in.
7. Press Save. You're done!

Alaris Staff App

1. Open the Alaris Staff App.
2. Select the child who's visibility you need to update.
3. Select Open Member.

4. Find Additional Information and open that section.

5. Select Edit.

6. Uncheck Visible for Check-In to hide this user.
7. Press Save. You're done!